For those clients that are connected to the internet via ADSL / Broadband, Advantage Computer Systems offers a “Remote Access Repair Service”. This is especially useful if, for example, you are located in a country area, although the service is offered Nationwide.
What this involves is simply making an appointment, downloading a small single file from our website that will allow us to log in upon you clicking it, Once we have finished and close the connection, we are unable to log in again unless initiated by you clicking on the file again. Its that easy. Plus, everything we do, you will be able to watch on your PC as we do it. It couldn’t be simpler.